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NCRCG CyberVersed Podcast: Episode 36 - National Ambassador Focus - Nationwide

The National Cyber Resilience Centre Group (NCRCG) have just released Episode 26 of their podcast 'CyberVersed', speaking to National Ambassadors, Nationwide.


national cyber resilience centre group (ncrcg) podacast episode with nationwide

In Episode 36, Mandy Haeburn-Little chats with two of the team at Nationwide Building Society, a member member of our portfolio of National Cyber Resilience Centre Group National Ambassadors. Rachel Vigor, Business Services, Governance, Risk & Controls Director, and Sharon Gould, Supplier Security Manager, Business Services GRC, join Mandy on this episode.


The conversation opens with Rachel providing a snapshot of Nationwide's history and what it stands for. She outlines what it means to be a Mutual, and why being owned by its members enables Nationwide to operate with genuine social and community purpose. So, rather than paying shareholders, they are able to spend their money building a safe and secure organization, giving back to local communities, offering competitive rates, and sharing it with their members.


Rachel and Sharon talk about the company's approach to risk, outlining why it is important, and how it encourages open, honest, and transparent conversations that not only maintain operations and keep members safe, but can also identify opportunities.


Speaking specifically about risk in relation to the supply chain, they highlight how they are leveraging new technology to establish risk profiles and enhance technical controls. Again, they are keen to emphasize that working with suppliers, particularly around SMEs and cyber security, is an extremely collaborative approach, with clear communications about their expectations while being realistic about the resources available to smaller organizations.


They also talk about their current dual-branded NCRCG/Nationwide supply chain campaign to encourage SMEs to join their local cyber resilience centre. In addition, they explain why they are working closely with IASME to promote and endorse Cyber Essentials and Cyber Essentials Plus.


Finally, Rachel is asked the burning question about Nationwide's acquisition of Virgin Money. She explains that it's early days, but reassures listeners that they'll use the experience of over 250 previous acquisitions to proceed with care as they integrate the two dynamic brands!


If you would like to listen to the full podcast, you can find it here. To find out more about Nationwide, you can visit their website here.



Reporting a live cyber-attack 24/7:

If you are a business, charity or other organisation which is currently suffering a live cyber-attack (in progress) please call Action Fraud on 0300 123 2040 immediately. This service is available 24 hours a day 7 days a week.


Reporting a cyber-attack which isn’t ongoing:

Please report online to Action Fraud, the UK’s national reporting centre for fraud and cybercrime. You can report cybercrime online at any time using the online reporting tool, which will guide you through simple questions to identify what has happened. Action Fraud advisors can also provide the help, support, and advice you need.


Alternatively, you can call Action Fraud on 0300 123 2040 (textphone 0300 123 2050) 

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The contents of this website are provided for general information only and are not intended to replace specific professional advice relevant to your situation. The intention of The Cyber Resilience Centre for the East is to encourage cyber resilience by raising issues and disseminating information on the experiences and initiatives of others. Articles on the website cannot by their nature be comprehensive and may not reflect most recent legislation, practice, or application to your circumstances. The Cyber Resilience Centre for the East provides affordable services and Trusted Partners if you need specific support. For specific questions please contact us.

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